General Questions
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ON WHICH SURFACES CAN WALLSTICKER BE HANGED?
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WALLSTICKER can be hanged on any surface providing it is smooth and clean. Types of surfaces include: plastered walls, laminated furniture, mirrors, painted wood, glass, tiles, plastic surfaces, wallboard, iron.
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WHICH SURFACES SHOULD BE AVOIDED?
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Avoid porous, rough, dusty, greasy or damp surfaces. Also damp places should be avoided. Proper preparation of the base surface is a prerequisite for long lasting installations. Application of WALLSTICKER products on orange peel finish, putty knife finish, reliefs, beads, raw concrete, painted or pickled furniture or, painted doors, is not recommended. The adhesive may not adhere or may even damage the underlying surface (like with painted wood). Warning once removed WALSTICKER can not be reused.
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CAN I HANG WALLSTICKER MYSELF?
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Most of our products are easy to apply. Even for those who have never done it before. You can find complete instructions on artstickonline.com website, under Techniques and Tutorials.
For large formats, the work should be carried out by at least two people or by a professional decorator.
Questions on the product
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WHAT MATERIAL IS EMPLOYED AND HOW ARE STICKERS MADE?
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There are many types of WALSTICKER type of products on the market. artstickonline.com products are made in vinyl of the best quality. Vinyl is a plastic material thin, soft and flexible. So much so that once applied to a surface will appear as “painted”. Vinyl products are available in a variety of colors.
The outline of the sticker is “cut” by a special computer controlled machine (cutting plotter), not printed. An opaque vinyl finish has been selected for WALLSTICKER products. On the market glossy vinyls are available but these are not suitable for interior decoration as they reflect light and produce a unpleasant effects.
The pre-colored vinyl base has several advantages:
- it is opaque (you can hang WALLSTICKER products on colored surfaces. The underlying color will not show through)
- the color does not fade with time
- it is washable
- it can be written on with liquid chalk marker -
HOW ARE THE PAINTED STICKERS MADE?
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The stickers reproducing photographs or drawings with nuances are not produced on vinyl but printed on special adhesive paper.
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HOW LONG DO VINYL WALLSTICKERS LAST?
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When properly hanged indoors, WALLSTICKER adhesives are guaranteed for 3-5 years. The period is usually longer.
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I HAVE SEEN CHEAPER STICKERS ON EBAY OR THE INTERNET WHAT IS THE DIFFERENCE?
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The production of our adhesives is largely a manual process. Each product is designed and produced in our workshop in Italy.
We are not resellers of low prices products purchased or produced in China. There are many types of vinyl, so many qualities. We only use Avery ®'s: the best on the market to ensure an original, aesthetically gratifying and lasting product.There are many commercial adhesives produced with automated systems for mass production. These are printed on plastic adhesive which have low adherence. In time they tend to deform or loose colors. This may happen even after a few months from purchase.
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WHY 3 TO 5 DAYS ARE NEEDED FOR DELIVERY?
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Because all our products are manufactured after the order is received. This time can be shorter or longer depending on the product type or quantity.
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WHAT WILL I RECEIVE ?
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You will receive a stickers KIT: the image 'kit' shows the set of stickers you will receive. Many models are 'pre-spaced' and can be hung as they are.
Other stickers , must be cut out and assembled. Assembling the individual parts is very simple. It will allow you work with larger stickers more easily and better adapt the individual parts to the area at your disposal.
GIFT CARD: TERMS AND ONDITIONS
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WHAT IS A "GIFT CARD"?
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A Gift Card is a prepaid voucher for non monetary purchases on artstickonline.com
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HOW CAN A GIFT CARD BE OBTAINED?
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Select “Gift Card” in the website purchase area. The Gift Card will be sent to the email address indicated by the purchaser (or purchaser him/herself) along with an activation code. The Gift Card can have a value between EUR 25 (twenty five) and EUR 350 (three hundred and fifty). The final recipient of the Gift Card must have a valid email address and Internet access.
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HOW IS GIFT CARD USED?
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LaThe Gift Card can be used exclusively for the purchase of products on the site www.artstickonline.com. The Gift Card is valid for one year from the time of activation. The value of purchases are deducted from the Gift Card account.
After a purchase by Gift Card, any remaining amount will be maintained on the recipient Gift Card account and will be available for further orders for one year of the card first use.
In case a purchase value exceeds the amount available on a Gift Card, the difference must be settled using one of the payment options available on artstickonline.com (paypal, credit card, bank transfer). -
WHAT ARE THE LIMITATIONS APPLICABLE TO THE GIFT CARD?
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Gift Cards cannot be used for purchases from third party vendors. Gift Cards cannot be used to purchase other Gift Cards. Gift Cards cannot be returned, recharged, resold, transferred , or redeemed. Unused Gift Card balances on a artstickonline.com account cannot be transferred to other accounts.
Gift Cards cannot be returned or refunded. All purchases with Gift Cards are subject to the return policy of artstickonline.com.
After a purchase by Gift Card, any remaining amount will be maintained on the recipient Gift Card account and will be available for further orders for one year of the card first use.
In case a purchase value exceeds the amount available on the Gift Card, the difference must be settled using one of the payment options available on artstickonline.com (paypal, credit card, bank transfer)



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